Privacy Policy

1. Who We Are

Elyon Pro Accounting & Consulting Services ("Elyon Pro", "we", "us", "our") provides accounting, tax, and consulting services with offices in London, United Kingdom, and Lagos, Nigeria. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly to us when you fill out our consultation booking form, including:

• Full name
• Email address
• Phone number
• Business or company name
• Business size and the service you're interested in
• Preferred consultation date, time, and contact method
• Country/region
• Any details you share in your message describing what you need help with

We do not knowingly collect sensitive personal data (such as health information) through this form, and we ask that you avoid including it in your message.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your consultation request and schedule an appointment
• Understand your needs so we can prepare appropriately for our conversation
• Communicate with you about our services, if you engage us
• Maintain records as required for our own accounting and compliance obligations, if you become a client

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How Your Information Is Stored

Form submissions are processed through Contact Form 7 and delivered via email to our internal inbox. We take reasonable technical and organizational measures to protect your information, but no method of electronic storage or transmission is 100% secure.

5. Third-Party Services

This website uses the following third-party services, which may process limited technical data (such as IP address) as part of their normal operation:

• Google Fonts — for website typography
• Google Maps — to display our office location on the Contact page
• WP Mail SMTP — to deliver form submission emails reliably

We encourage you to review the privacy policies of these third-party providers for more detail on how they handle data.

6. Cookies

This website may use minimal, functional cookies necessary for basic site operation. We do not currently use tracking or advertising cookies. If this changes, this policy will be updated accordingly.

7. Data Retention

We retain consultation form submissions only as long as necessary to respond to your inquiry, or, if you become a client, for as long as required by our professional and legal obligations as an accounting firm.

8. Your Rights

If you are located in the United Kingdom, you have rights under UK GDPR, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where applicable
• Restrict or object to certain processing
• Request a copy of your data in a portable format
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

If you are located in Nigeria, similar rights apply under the Nigeria Data Protection Act (NDPA). To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

info@elyonpro.co.uk
info@elyonpro.com.ng

128 City Road, London, EC1V 2, United Kingdom
7, Jeminanu Buraimoh Street, Surulere, Lagos State, Nigeria

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.